Effective Date: 01/01/2023

PRIVACY POLICY
Essential River Services LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us through our website, phone, text messages, and in-person interactions.
1. Information We Collect
- Name, email address, phone number, and other contact details you provide.
- Information related to class registrations, scheduling, and payment (processed securely through third-party providers).
- Any messages or inquiries you send to us.
2. How We Use Your Information
- Schedule and confirm classes, training sessions, and appointments.
- Send reminders, updates, and promotional offers.
- Respond to questions, requests, or customer service inquiries.
- Improve our services and customer experience.
Your phone number will be used exclusively to send you messages you have opted to receive based on your consent. We do not sell or share your personal information with third parties.
3. Text Message Communications
By providing your phone number, you consent to receive SMS messages from us regarding your classes, appointments, and occasional promotions. You may opt out at any time by replying STOP to any text message we send.
4. How We Protect Your Information
We take reasonable measures to safeguard your personal information against unauthorized access, use, or disclosure.
5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except as required by law or with service providers who assist in our operations (such as payment processors or scheduling systems).
6. Your Rights
You have the right to access, update, or delete your personal information by contacting us at the details below.
7. Contact Us
Email: essentialriverservicesllc@gmail.com
Phone: 318-541-8700
Website: https://essentialriverservices.com

TERMS OF SERVICE
1. Services
We provide training in accordance with the guidelines of recognized organizations such as the American Heart Association (AHA), American Red Cross (ARC), and American Safety & Health Institute (ASHI).
2. Payment & Refunds
All class fees are due at registration unless otherwise agreed upon. Refunds or rescheduling are permitted only within the timeframe stated in your registration confirmation or invoice.
3. Class Attendance
Students must arrive on time and meet participation requirements to receive certification. Late arrivals may result in rescheduling without a refund.
4. Use of Materials
All training materials, manuals, and resources provided during class are for personal use only and may not be copied or distributed without permission.
5. Limitation of Liability
We are not responsible for injuries or damages that occur during or after training due to improper use of skills taught.
6. Changes to Services
We reserve the right to modify or cancel classes, with reasonable notice provided to registered participants.

TEXT MESSAGING TERMS
By providing your phone number, you agree to receive SMS messages from Essential River Services LLC regarding your classes, scheduling, and occasional promotions.
Your phone number will be used exclusively to send you messages you have opted to receive based on your consent. We do not sell or share your personal information with third parties.
- Message frequency may vary.
- Standard message and data rates may apply.
- Reply STOP at any time to unsubscribe.
- Reply HELP for assistance.